2024 Wilderness Risk Management Conference

To register for this preconference workshop, click here  - additional cost $150
In the words of Tema Okun, “One of the ways that white supremacy gets us is how we internalize these characteristics into our very personalities." In a small group, we'll spend the day digging into Okun's work exploring White Supremacy Culture. We'll read, reflect, listen, discuss, and connect. Then we'll practice our awareness through making observations in Salt Lake City. With a new foundational understanding, we'll wrap up by applying this lens to our own workplace cultures, working together to come up with "antidotes" for how White Dominant Culture shows up in each of us, and our communities.

Sometimes the best outcome is for a participant to go home before the program is over. Setting your program and its participants up for success means preparing to support both attendance and early departure. This presentation will look at strategies and tools to reduce unnecessary departures as well as identify and ease necessary departures. This will include creating clear and consistent program definitions, defining the boundaries of the program and staff skill-set, supportive and inclusive program design, and defining the pathways that lead to a participant staying or going home. We will share experiences, look at example tools and templates, and review case studies for a variety of situations and participant types. [Updated and revised version of presentation given in 2022]

How much choice do participants have in your program? Have marketing campaigns seduced them, or are they required to participate by school or parents? Or, perhaps they “choose” to go along because they want to belong in a group. Most instructors know how to offer choice; however, can they teach choice-making skills? Outdoor programs can offer opportunities for participants to make conscious choices and develop an ethic of care through intentional learning, reflection, practice, and engagement with others, which helps to make programs safer and allows participants to leave the program with more skills to travel safely outdoors. With accelerated environmental degradation and political polarization, deepening our understanding of care, on the individual and collective levels seems crucial. Group cohesion and instructor expectations impact choice and one’s sense of belonging—both of which are influenced by factors such as culture and life experiences. Instructors can help participants understand these dynamic and relational processes and develop reflective moral reasoning to increase their understanding of ethical implications of their choices (the average human makes up to 35,000 choices daily). Session participants explore ethical and practical considerations around choice and belonging and outline practical considerations to create safer feeling, equitable, and inclusive environments for people to develop choice-making skills where they can consider and understand the consequences of their choices on themselves, others, and the natural environment—all of which improve the safety outcomes of program experiences.

In this workshop, we would explore the field coaching process that Outward Bound Singapore undertakes to ensure quality and safety in programme delivery. Field coaching is a cornerstone of our commitment to excellence in outdoor education. Our coaching process encompasses a tailored coaching approach and distinct categories to address the diverse needs and profiles of our instructors. Through a combination of theory and practical insights, this workshop will delve into the components of our field coaching process and its significance in enhancing programme quality and safety. The key elements covered are as follows: • Coaching Approach that encompasses the identification of the coaching activity objectives, detailing an observation plan and the coaching model to engage the instructors in sharing of feedback and supporting their development. • Field Coaching Categories that cater to the different areas of development for various profiles of the instructors. Attendees would gain a deeper understanding of the field coaching process and its role in enhancing programme quality and safety. In doing so, instructors can be empowered to deliver quality outdoor education experiences while prioritising participant safety and well-being.

Risk management in Global Education is always a step behind the evolution of its hazards. In a world where “unprecedented” events are becoming the new normal, the need to be innovative remains paramount. We will work with the principles developed by corporate world and the U.S. military for operating educational programs in what they describe as a VUCA world (Volatile, Uncertain, Complex and Ambiguous). We'll also look at lessons from the pandemic that now need to be applied to the threats that had been emerging well before the pandemic.

The geographic spread of organizations in the outdoor industry has widened to attract talent and students, and while the tools at our disposal and the administrative capacity of organizations in our industry have grown, distributed organizations are faced with unique challenges when a critical incident occurs. In January 2023, the American Institute for Avalanche Research and Education (AIARE)—a permanently remote organization with “home office” staff spread across four time zones—responded to a critical incident in which a staff member suffered a medical emergency and ultimately passed away during a field course. While operational and organizational actions taken were unlikely to have changed the outcome, this presentation will focus on how critical incident response impacts administrative staff, both in the moment and long-term, in a distributed work environment. We will share key findings from the incident based on our utilization of a consensus review process, and how research rooted in organization management, critical response, and stress injury gives us a lens to improve organizational culture and systems while addressing individual staff needs. You will walk away from this presentation with tools and strategies to unveil things you didn't know you didn't know in order to improve immediate and long-term responses.

This workshop will provide program managers, rescue team leaders, and others with the tools needed to keep their staff's wilderness medical skills well-tuned and accessible. Wilderness Medicine training is an important part of risk management for outdoor programs and rescue teams. Regardless of the duration of a certification, wilderness medicine schools recommend that program managers and team leaders facilitate periodic review sessions with their team, equipment, and environment. This workshop will apply the concepts of spaced learning, in situ practice, and cognitive offloading to help program managers help their staff transfer lessons from their wilderness medical training courses to the parameters and scope of the program they serve. This workshop will serve Search and Rescue Teams, Ski Patrollers, outing clubs, college and professional outdoor programs, professional guide services, military recreation departments, summer camps with tripping programs, etc.

This presentation will be about how risk is communicated to participants pre-trip, media relations immediately following a critical incident, and overall crisis communications to participants, family members, and internal within the organization post-incident. There may be a false belief, reinforced by subtle choices of language, that an instructor/guide is there to keep clients safe. Dealing with the media after a critical incident is a fine line to walk balancing safety with residual risk and explaining risk management in 15-second soundbites. Lawyers have historically advised their clients – “Don’t apologize, it can be construed as an admission of guilt in litigation.” With the advent of apology laws, it is now possible. This presentation will argue, controversially to some, that communicating – rather than circling the wagons, building firewalls, and saying little if anything at all – with those affected helps in healing, resolving conflict, and restoring relationships.

This workshop introduces and utilizes the S.L.O.W De-Escalation model as a tool for frontline staff who may encounter challenging and potentially hostile interactions with another person. Tensions can rise with clients, colleagues, and the general public over many topics- some trivial and some of substance. Minor conflict has the potential to escalate if we do not recognize and respond appropriately. Whether it be program decisions, financial discussions, or something on a more personal level, we usually don't know what another person is carrying with them emotionally. This workshop will focus on responding not reacting, active listening, validating someone's concerns (which does not necessarily mean agreeing with them), and knowing when to walk away from an interaction. The overarching goal of this training is to learn a new tool for your toolbox with a focus on personal safety and wellbeing.