Risk Management begins long before your staff are on site, the participants arrive and your boats hit the water. This workshop will discover and dissect your admissions/intake process as your first line risk management tool. Learn the necessary steps to build from scratch and audit your admissions process. We will aim to boost efficiency, increase access and provide a welcoming and safe intake experience for your participants. We will discuss what key elements to include, the ideal flow of your system and the tools needed to bolster your admissions process, while still ensuring a personal touch for your clients as they prepare for your program. This is a great workshop for new or small programs still building their systems, or for those who know their intake process needs improvement. We will work through the importance of inclusive and accessible approaches to intake, and discuss some of the toughest circumstances when it comes to approving applicants to your program. If designed intentionally, your admissions program can open more doors to the outdoors!
Jill (she/her) has been working in outdoor education for more than twenty years through the residential camping industry, traditional and experiential classroom settings and in wilderness education. She currently serves Outward Bound Canada as the Director of Admissions. Jill prides... Read More →