2024 Wilderness Risk Management Conference

Successful critical incident management requires a significant amount of both individual and organizational capability, and all at a time when we are at our most vulnerable. Multiple studies and first-hand experience confirm that during a crisis, we simply cannot rely on ourselves believing that we or our colleagues will make the same quality decisions and calls that we would on a normal day at work. The irony is that the need for adaptability, clear decision-making and leadership is never greater than when it is exactly the most difficult time to assure it. The good news is that it is possible to pre-prepare and plan for critical incidents. This workshop will provide attendees with a contemporary, practical, and research-informed overview of the key principles and elements of optimal critical incident management for outdoor and adventure programs. Attendees will leave with the capabilities to develop and enhance their own fit-for-purpose plan.

In August 2022, two NOLS students were struck by lightning and one of them died in the field. This presentation describes the facts of the incident, NOLS’ response, and the strategies used to manage the situation. Topics will include the field response, NOLS’ crisis plan, response team roles, psychological support of those impacted, communicating with and supporting the family and others, responding to media inquiries, conducting the investigation, and legal issues.

Risk management in Global Education is always a step behind the evolution of its hazards. In a world where “unprecedented” events are becoming the new normal, the need to be innovative remains paramount. We will work with the principles developed by corporate world and the U.S. military for operating educational programs in what they describe as a VUCA world (Volatile, Uncertain, Complex and Ambiguous). We'll also look at lessons from the pandemic that now need to be applied to the threats that had been emerging well before the pandemic.